PPS Supplier booking failure

Incident Report for Priceline Partner Solutions

Resolved

This incident has been resolved.

Posted Mar 28, 2026 - 22:26 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Mar 28, 2026 - 22:25 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted Mar 28, 2026 - 22:15 CDT

Investigating

We are currently observing an unexpected increase in booking failures at this time and are actively investigating the underlying cause.

Posted Mar 28, 2026 - 21:47 CDT

This incident affected: PPN Stays (Search (Express.Availability/Results/MultiContract), Book (Express.Book)), Getaroom Stays (Search (Single/MultiProperty), Book (Book)), and GraphQL Availability (availablePropertiesByID), GraphQL Book (stayItineraryBook).