Partially Degraded Service

PPN Stays Operational
Search (Express.Availability/Results/MultiContract) Operational
Pre-Book (Express.Contract) Operational
Book (Express.Book) Operational
Post-Book (Express.LookUp/Cancel/ResendItinerary) Operational
Getaroom Stays Operational
Search (Single/MultiProperty) Operational
Pre-Book (Pre-Book) Operational
Book (Book) Operational
Post-Book (Lookup/Cancel) Operational
PPN Flights Operational
Search (FlightDepartures/Returns/RoundTrip/Contract) Operational
Book (FlightBook/SeatMap) Operational
Post-Book (FlightLookUp/VoidRequest/ResendItinerary) Operational
PPN Cars Operational
Search (ResultsRequest/ContractRequest) Operational
Book (BookRequest) Operational
Post-Book (LookUp/CancelRequest/ResendItinerary) Operational
Supplier Maintenance Operational
Supplier Maintenance Operational
GraphQL Availability (availablePropertiesByID) Operational
GraphQL Pre-book (stayItineraryPreview) Operational
GraphQL Book (stayItineraryBook) Degraded Performance
GraphQL Post-Book (stayItineraryByID / stayItineraryCancelByID) Operational
gRPC Book Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
May 26, 2026

No incidents reported today.

May 25, 2026

No incidents reported.

May 24, 2026

No incidents reported.

May 23, 2026

No incidents reported.

May 22, 2026
Resolved - This incident has been resolved.
May 22, 10:05 CDT
Update - We have identified the root cause of the issue and are actively implementing a resolution to address it promptly.
May 20, 13:31 CDT
Identified - We are currently observing an unexpected increase in booking failures at this time and are actively investigating the underlying cause.
May 20, 09:44 CDT
May 21, 2026

No incidents reported.

May 20, 2026
May 19, 2026
Resolved - This incident has been resolved.
May 19, 15:53 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
May 19, 15:35 CDT
Update - We are continuing to work on a fix for this issue.
May 19, 15:31 CDT
Update - We are continuing to work on a fix for this issue.
May 19, 15:31 CDT
Identified - The issue has been identified and a fix is being implemented.
May 19, 15:26 CDT
Investigating - We have experienced higher than normal response times during 2:35pm - 2:45pm CT
May 19, 15:25 CDT
May 18, 2026

No incidents reported.

May 17, 2026

No incidents reported.

May 16, 2026

No incidents reported.

May 15, 2026

No incidents reported.

May 14, 2026

No incidents reported.

May 13, 2026

No incidents reported.

May 12, 2026

No incidents reported.