Partially Degraded Service

PPN Stays Degraded Performance
Search (Express.Availability/Results/MultiContract) Operational
Pre-Book (Express.Contract) Operational
Book (Express.Book) Degraded Performance
Post-Book (Express.LookUp/Cancel/ResendItinerary) Operational
Getaroom Stays Degraded Performance
Search (Single/MultiProperty) Operational
Pre-Book (Pre-Book) Operational
Book (Book) Degraded Performance
Post-Book (Lookup/Cancel) Operational
PPN Flights Operational
Search (FlightDepartures/Returns/RoundTrip/Contract) Operational
Book (FlightBook/SeatMap) Operational
Post-Book (FlightLookUp/VoidRequest/ResendItinerary) Operational
PPN Cars Operational
Search (ResultsRequest/ContractRequest) Operational
Book (BookRequest) Operational
Post-Book (LookUp/CancelRequest/ResendItinerary) Operational
Supplier Maintenance Operational
Supplier Maintenance Operational
GraphQL Availability (availablePropertiesByID) Operational
GraphQL Pre-book (stayItineraryPreview) Operational
GraphQL Book (stayItineraryBook) Degraded Performance
GraphQL Post-Book (stayItineraryByID / stayItineraryCancelByID) Operational
gRPC Book Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Jul 21, 2026

No incidents reported today.

Jul 20, 2026

No incidents reported.

Jul 19, 2026

No incidents reported.

Jul 18, 2026

No incidents reported.

Jul 17, 2026

No incidents reported.

Jul 16, 2026

No incidents reported.

Jul 15, 2026

No incidents reported.

Jul 14, 2026
Resolved - This incident has been resolved.
Jul 14, 09:30 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Jul 14, 09:23 CDT
Identified - We have identified the root cause of the issue and are actively implementing a resolution to address it promptly. Partners may expect a temporary reduction in booking success rates or availability during this period as the fix is deployed.
Jul 14, 08:18 CDT
Investigating - We are currently observing an unexpected increase in booking failures at this time and are actively investigating the underlying cause.
Jul 14, 08:04 CDT
Jul 13, 2026

No incidents reported.

Jul 12, 2026

No incidents reported.

Jul 11, 2026

No incidents reported.

Jul 10, 2026

No incidents reported.

Jul 9, 2026

No incidents reported.

Jul 8, 2026

No incidents reported.

Jul 7, 2026

No incidents reported.