PPS booking issue (Investigating)

Incident Report for Priceline Partner Solutions

Resolved

This incident has been resolved.
Posted Oct 31, 2026 - 16:06 CDT

Update

We have mitigated the issue and are actively monitoring the system for any further anomalies or adverse developments to ensure that booking success rates remain fully stabilized. However, the external service experiencing the issue is still working on a full resolution.

We will provide a final update once we confirm that everything is stable.
Posted Oct 30, 2026 - 16:02 CDT

Update

We have mitigated the issue and are actively monitoring the system for any further anomalies or adverse developments to ensure that booking success rates remain fully stabilized. However, the external service experiencing the issue is still working on a full resolution.

We will provide a final update once we confirm that everything is stable.
Posted Oct 30, 2026 - 15:58 CDT

Monitoring

We have mitigated the issue and are actively monitoring the system for any further anomalies or adverse developments to ensure that booking success rates remain fully stabilized. However, the external service experiencing the issue is still working on a full resolution.

We will provide a final update once we confirm that everything is stable.
Posted Oct 30, 2026 - 15:56 CDT

Investigating

We are currently experiencing an issue affecting booking process. Customers may encounter errors or failures when attempting to complete bookings.

Our engineering team is actively investigating the cause, and we will provide an update as soon as more information is available.
Posted Oct 30, 2026 - 14:59 CDT
This incident affected: PPN Stays (Book (Express.Book)) and Getaroom Stays (Book (Book)).