Elevated response times - Investigating

Incident Report for Priceline Partner Solutions

Resolved

This incident has been resolved.

Posted May 19, 2026 - 15:53 CDT

Monitoring

A fix has been implemented and we are monitoring the results.

Posted May 19, 2026 - 15:35 CDT

Update

We are continuing to work on a fix for this issue.

Posted May 19, 2026 - 15:31 CDT

Update

We are continuing to work on a fix for this issue.

Posted May 19, 2026 - 15:31 CDT

Identified

The issue has been identified and a fix is being implemented.

Posted May 19, 2026 - 15:26 CDT

Investigating

We have experienced higher than normal response times during 2:35pm - 2:45pm CT

Posted May 19, 2026 - 15:25 CDT

This incident affected: PPN Stays (Search (Express.Availability/Results/MultiContract), Pre-Book (Express.Contract)), Getaroom Stays (Search (Single/MultiProperty), Pre-Book (Pre-Book)), and GraphQL Availability (availablePropertiesByID), GraphQL Pre-book (stayItineraryPreview).