All Systems Operational

PPS One Stays Operational
GraphQL Availability (availablePropertiesByID) Operational
GraphQL Pre-book (stayItineraryPreview) Operational
GraphQL Book (stayItineraryBook) Operational
GraphQL Post-Book (stayItineraryByID / stayItineraryCancelByID) Operational
gRPC Book Operational
PPN Stays Operational
Search (Express.Availability/Results/MultiContract) Operational
Pre-Book (Express.Contract) Operational
Book (Express.Book) Operational
Post-Book (Express.LookUp/Cancel/ResendItinerary) Operational
Getaroom Stays Operational
Search (Single/MultiProperty) Operational
Pre-Book (Pre-Book) Operational
Book (Book) Operational
Post-Book (Lookup/Cancel) Operational
PPN Flights Operational
Search (FlightDepartures/Returns/RoundTrip/Contract) Operational
Book (FlightBook/SeatMap) Operational
Post-Book (FlightLookUp/VoidRequest/ResendItinerary) Operational
PPN Cars Operational
Search (ResultsRequest/ContractRequest) Operational
Book (BookRequest) Operational
Post-Book (LookUp/CancelRequest/ResendItinerary) Operational
Supplier Maintenance Operational
Supplier Maintenance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Feb 6, 2026

No incidents reported today.

Feb 5, 2026

No incidents reported.

Feb 4, 2026

No incidents reported.

Feb 3, 2026
Post Booking Lookup outage
Resolved - We had an outage yesterday afternoon (2/2/2026) that effected post booking lookup that lasted from approx. 4:25PM CST to 5:25PM. This was due to a DNS change which was reverted back after the full impact was detected.
We apologize for any inconvenience this may have caused.
Feb 3, 16:30 CST
Feb 2, 2026

No incidents reported.

Feb 1, 2026
Hilton Maintenance
Completed - The scheduled maintenance has been completed.
Feb 1, 00:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Feb 1, 00:00 CST
Scheduled - Hilton Scheduled Maintenance
Start: 1:00 AM EST/12:00AM CST on 2026-02-01
End: 1:30 AM EST/12:30AM CST on 2026-02-01
There will be limited to no availability during this time.
Jan 31, 11:22 CST
Jan 31, 2026
Choice & Omni Maintenance
Completed - The scheduled maintenance has been completed.
Jan 31, 21:30 CST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jan 31, 21:00 CST
Scheduled - Choice & Omni Scheduled Maintenance
Start: 10:00 PM EST on 2026-01-31
End: 10:30 PM EST on 2026-01-31
There will be limited to no availability during this time.
Jan 31, 11:19 CST
Jan 30, 2026

No incidents reported.

Jan 29, 2026
PPS Supplier Issue - Reduced Availability
Resolved - The supplier's availability has returned to normal operational levels, and this incident is now considered resolved.
Jan 29, 16:21 CST
Investigating - We are currently observing reduced availability with a supplier during availability searches. This may lead to longer-than-expected search times or limited inventory visibility. Our team is actively investigating the matter to identify and implement a resolution.
Jan 29, 16:16 CST
PPS Supplier issue - high error rate
Resolved - We observed elevated error rates with a supplier during availability searches which lasted approximately 6 minutes. This may have lead to longer-than-expected search times or limited inventory visibility.
Jan 29, 11:30 CST
Jan 28, 2026

No incidents reported.

Jan 27, 2026

No incidents reported.

Jan 26, 2026

No incidents reported.

Jan 25, 2026

No incidents reported.

Jan 24, 2026

No incidents reported.

Jan 23, 2026

No incidents reported.

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