All Systems Operational

PPS One Stays Operational
GraphQL Availability (availablePropertiesByID) Operational
GraphQL Pre-book (stayItineraryPreview) Operational
GraphQL Book (stayItineraryBook) Operational
GraphQL Post-Book (stayItineraryByID / stayItineraryCancelByID) Operational
gRPC Book Operational
PPN Stays Operational
Search (Express.Availability/Results/MultiContract) Operational
Pre-Book (Express.Contract) Operational
Book (Express.Book) Operational
Post-Book (Express.LookUp/Cancel/ResendItinerary) Operational
Getaroom Stays Operational
Search (Single/MultiProperty) Operational
Pre-Book (Pre-Book) Operational
Book (Book) Operational
Post-Book (Lookup/Cancel) Operational
PPN Flights Operational
Search (FlightDepartures/Returns/RoundTrip/Contract) Operational
Book (FlightBook/SeatMap) Operational
Post-Book (FlightLookUp/VoidRequest/ResendItinerary) Operational
PPN Cars Operational
Search (ResultsRequest/ContractRequest) Operational
Book (BookRequest) Operational
Post-Book (LookUp/CancelRequest/ResendItinerary) Operational
Supplier Maintenance Operational
Supplier Maintenance Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Aug 31, 2025

No incidents reported today.

Aug 30, 2025

No incidents reported.

Aug 29, 2025

No incidents reported.

Aug 28, 2025

No incidents reported.

Aug 27, 2025

No incidents reported.

Aug 26, 2025

No incidents reported.

Aug 25, 2025

No incidents reported.

Aug 24, 2025

No incidents reported.

Aug 23, 2025

No incidents reported.

Aug 22, 2025

No incidents reported.

Aug 21, 2025
PPS Supplier issue - high error rate
Resolved - The supplier's performance has returned to normal operational levels, and this incident is now considered resolved.
Aug 21, 00:38 CDT
Monitoring - The supplier has resolved the issue on their end. We have re-enabled the connection and are closely monitoring their performance to ensure stability.

Re-enabled time - 12:34 AM CDT
Aug 21, 00:35 CDT
Investigating - We are currently observing elevated error rates with a supplier during availability searches. This may lead to longer-than-expected search times or limited inventory visibility. Our team is actively investigating the matter to identify and implement a resolution.
Aug 20, 23:43 CDT
Aug 20, 2025
Internal booking issues
Resolved - This incident has been resolved.
Aug 20, 23:04 CDT
Monitoring - A fix has been implemented and we are monitoring the results.
Aug 20, 22:58 CDT
Identified - The issue has been identified and a fix is being implemented.
Aug 20, 22:15 CDT
Investigating - We are currently observing an unexpected increase in booking failures and are actively investigating the underlying cause.
Aug 20, 21:34 CDT
Aug 19, 2025

No incidents reported.

Aug 18, 2025
PPS Supplier issue - high error rate
Resolved - The supplier's performance has returned to normal operational levels, and this incident is now considered resolved.
Aug 18, 04:36 CDT
Monitoring - The supplier has resolved the issue on their end. We have re-enabled the connection and are closely monitoring their performance to ensure stability.

Re-enabled time - 4:26 AM CDT
Aug 18, 04:27 CDT
Identified - The supplier has acknowledged the issue and is actively working on a resolution. Performance has stabilized after the supplier was temporarily disabled. Partners should expect a temporary reduction in availability during this period.

ETA for resolution - None at this time.
Aug 18, 02:30 CDT
Investigating - We are currently observing elevated error rates with a supplier during availability searches. This may lead to longer-than-expected search times or limited inventory visibility. Our team is actively investigating the matter to identify and implement a resolution.
Aug 18, 02:24 CDT
Aug 17, 2025

No incidents reported.

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